Warranty for Items Purchased

One Year Limited Warranty

Western Process Computers, Inc. (WPC) warrants the products against material defects in materials and workmanship for a period of one year from the date of purchase, except for special items for which a different warranty period is noted. Purchaser acknowledges and understands that the products are not new goods and have been acquired from prior owners and users, and that WPC is reselling such goods only and is not the manufacturer thereof.

In the event of material malfunction during the warranty period, attributable directly to faulty workmanship and/or materials, WPC will at its option repair or replace said products or components to proper operating condition or refund the purchase price against return of such Products. The foregoing is your exclusive remedy, and WPC shall have no further liability therefore

The products sold by WPC hereunder are not warranted to operate without failure. In any application of such products where failure could cause injury, loss of life, or property damage, the products should only be incorporated in systems designed with appropriate redundancy, fault tolerance, and/or backup features.

This limited warranty does not apply if the fault has been caused by misuse, improper handling, electrical or mechanical abuse, modification to the product or abnormal operating conditions.

EXCEPT AS SET FORTH ABOVE, THERE ARE NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL WESTERN PROCESS COMPUTERS, INC. BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCTS, FOR ANY LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVINGS, OR OTHER INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, WHETHER OR NOT WPC WAS AWARE OF THE POSSIBILITY THEREOF, ARISING OUT OF THE USE OR INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW. WITHOUT LIMITING THE FOREGOING, WESTERN PROCESS COMPUTERS, INC. SHALL HAVE NO LIABILITY FOR ANY DATA STORED IN OR USED WITH THE PRODUCT, INCLUDING THE RECOVERY COSTS OF SUCH DATA OR PROGRAMS.

Some states do not allow the exclusion of limitations set forth above, or how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.

How to use Western Process Computers, Inc.’s Warranty Service:

  • Contact Western Process Computers, Inc. Monday through Friday between 7:30AM and 4:30 PM Mountain Standard Time at (800) 997-7245. If it is determined that your product requires service, you will be instructed to return the product to:

    Western Process Computers, Inc.
    2033 W. North Lane, Suite 14
    Phoenix, AZ 85021-1900.

  • Pack the defective product securely for shipping. Include only the product that is defective.
  • This warranty is void if the product is damaged in transit. Please insure your shipment.
  • Ship the defective product, with proof of date of purchase, to the address shown above.
  • To ensure prompt service, please notify us by phone of your need for a warranty replacement, so that we may prepare a replacement item and ship it to you with minimum delay.